Terms and Conditions

These Terms and Conditions (the “Terms”) govern the purchase and use of the Services on our website www.edmun.do. By accepting these Terms, either by clicking on a box indicating your acceptance, or by executing an order form or other document referring to these Terms, you agree that these Terms represent an agreement / contract and are part of the agreement between you and EDUCATIVA SRL, with its registered office in Str. Gh Gr Cantacuzino, nr. 226 A, bl. 129E, apt. 11, Ploiești, Prahova, registered at the Trade Register under no. J29 / 963/2007, unique registration code RO21576210, bank account opened at Banca TRANSILVANIA SA, IBAN: RO95BTRLRONCRT0287872801, hereinafter referred to as “EDMUNDO”.

These Terms were updated on October 18, 2021 and are in effect between you and EDMUNDO from the date you set up an account with us on www.edmun.do. EDMUNDO reserves the right to change these Terms from time to time. If such changes are considered significant, EDMUNDO will notify registered customers of the changes by e-mail and the changes will take effect one month after the sending of these e-mails. Continued use of our site or services after such changes will constitute confirmation and acceptance of the amended Terms.

Given that:

  1. EDMUNDO manages the website https://www.edmun.do (hereinafter “Website”) through which it facilitates the Client’s access to:

        a) Educational Counselling Services for Admission to Studies Abroad,

        b) English language tests, whose results may be taken into account in admission to studies abroad

        c) Vocational guidance tests

        d) Intermediation services for the payment of admission fees specific to educational systems (eg UCAS fee)

Hereinafter referred to as “Services / Products”

  2. The Client uses the Website for the purpose of informing and purchasing Educational Counselling Services and / or Auxiliary Services or Products (as described above) for personal use or for the use of third parties – called Beneficiaries;

Article 1. Definitions

For the unitary interpretation and application of the provisions of these Terms, the Parties agree that the following terms will have the meanings defined in this clause, unless the Parties expressly give them another meaning.

“Customer” – individuals over the age of 18 who directly purchase Services / Products, for themselves or a third party and who have agreed to the site-specific clauses in the General Terms and Conditions and Privacy Policy section GDPR.

“Beneficiary” – persons under the age of 18 who benefit from Services / Products paid for by a Customer and who have given their consent to the site-specific clauses in the General Terms and Conditions and GDPR Privacy Policy section.

“Educational Counsellors” – Educational Counsellors are employees or collaborators of EDMUNDO who carry out counselling activities with the specific purpose of selection, application and admission to international higher education institutions or other related services;

„Educational Counselling Service for Study Abroad ”- means access to the Website granted by EDMUNDO to the Client and the Beneficiary and the possibility to purchase educational counselling packages for study abroad provided by Educational Counsellors (as indicated above)


Article 2. Object of the Terms

The object consists in the provision, by EDMUNDO, to the Customer / Beneficiary, of the Services / Products, under the conditions below.

As the operator of the Website, EDMUNDO provides the Customer with the infrastructure through which he/she can purchase Services / Products.

Providing Educational Counselling Services for studies abroad

The client will purchase educational counselling services for studies abroad through the Website by purchasing a package corresponding to his/her needs. By submitting these requests for services using the Website, the Customer declares that he/she is aware of and agrees that EDMUNDO will provide to the partner institutions selected by the Customer certain details and data related to the Customer and, where applicable, the Beneficiary, which may include, but is not limited to, the name and surname of the Client / Beneficiary, contact details, academic details.

The relationship between the Buyer and EDMUNDO

EDMUNDO undertakes to provide in good faith the Services / Products as they are described on the Website. In this sense, the communication channels used will be: face-to-face meetings and video conferencing, telephone and email application facility. The working hours of the EDMUNDO Counsellors are every working day between 10:00 and 18:00.

The Client declares that he / she is aware that the information provided by the EDMUNDO Counsellors is information obtained on public information channels about the education systems / universities / programs of interest to the Beneficiary. EDMUNDO is not responsible for any changes / modifications to information not publicly available.

EDMUNDO has the obligation to inform the Beneficiary of all application deadlines for all steps in the application process.

The Client acknowledges that EDMUNDO will not complete any form on behalf of the Beneficiary and is not responsible for any errors made by him as a result of disregarding the advice and guidance of EDMUNDO Counsellors.

EDMUNDO is not responsible for delays in the application process or in any other circumstances if they are caused by third parties / persons (universities / StudieLink / Accommodation agencies, etc.)

The Client declares that he/she acknowledges that the admission to the universities chosen by the Beneficiary and specified in the order of services made on the Website is not guaranteed by the EDMUNDO counselling service, since the decisions of the universities cannot be influenced / controlled by EDMUNDO.

The Customer declares that he/she understands and agrees that the provision of the Services / Products by EDMUNDO is limited to their description on the Website and in the order for them. EDMUNDO does not assume any additional responsibilities such as, but not limited to, the following: obtaining study visas if required, obtaining accommodation during studies, accepting a result of an English test provided by EDMUNDO to institutions other than those mentioned by EDMUNDO etc.

The customer has the right to decide when and for how long he/she uses the Website to make requests for Services / Products through the Website, to modify or cancel the requests, in compliance with the cancellation conditions mentioned in “Cancellation clauses. Management of penalties for cancellations initiated by the Buyer ”.

The Client acknowledges that the application process at foreign universities requires a conscious, determined and disciplined effort on the part of the Beneficiary. To this end, it undertakes to take all necessary action on his/her part to successfully complete the application process. These include: active efforts to document and critically analyze information, follow-up of documents provided by third parties (diplomas, certificates, letters of recommendation, etc.), complete documentation and perform necessary tests, review all application elements according to information and advice by EDMUNDO Counsellors, the organization and administration of different individual elements from file to file.

The Beneficiary undertakes to provide all the information and documents required in the enrollment process at the chosen universities according to the deadlines communicated by the universities and by EDMUNDO. If they are not complied with, EDMUNDO cannot be held responsible for exceeding them or for not being able to apply to universities / programmes whose deadlines have been exceeded.

The client acknowledges that he/she is responsible for providing all the financial means necessary to become a student. These include, but are not limited to, application fees, standardized exam fees, tuition fees, accommodation and maintenance costs, study textbook costs, transport costs, etc.

The relationship between the Buyer and the Beneficiary

The Customer declares that he/she acknowledges and agrees that if he/she purchases Services / Products on behalf of the Beneficiary, the Customer has the obligation to inform the Beneficiary and to obtain his/her consent in connection with the processing of his/her personal data by EDMUNDO , the details of the Services / Products, the details of the Counsellor who will perform the services and any terms and conditions applicable to the provision of the Services / Products.

Article 3. The price

Access to and use of the Website is free, but the Customer will pay the price of the Services / Products displayed in the visual interface on the website and present and in the confirmation of the order received by email (hereinafter referred to as “Price”). The prices charged by EDMUNDO for Services / Products are displayed on the Website. The Customer declares that he/she understands that the Price for Services / Products may be modified by EDMUNDO without the prior consent of the Customer, but any change will operate only for future purchases.

Cancellation clauses. Management of penalties for cancellations initiated by the Buyer

The Customer and / or the Beneficiary may cancel an order for Services / Products subject to the following conditions for each of them:

Educational Counselling Services for Admission to Studies Abroad

For cancellation before the first interaction with an EDMUNDO Counsellor (email, phone, sms, chat, meeting) The client will not pay any penalty. After the first interaction, the cancellation will involve a penalty fee equivalent to 100% of the value of the price paid.

English language and vocational guidance tests

The cancellation of the order within 24 hours from its initiation can be done without penalty only if the Customer / Beneficiary has not used the purchased details to access the test (s) in question.

Intermediation services for the payment of admission fees specific to educational systems

Cancellation of these types of orders is done only with a penalty of 100% of the value of the Price.

Invoices

At the time of purchasing the requested package, the Customer will receive by email an invoice with the invoicing data of EDMUNDO for the amount of Services / Products ordered. The customer has the obligation to inform EDMUNDO about any discrepancies notified in the invoices received within 3 working days from the date of receipt of the invoice via email. In the absence of notifications within that period, EDMUNDO shall not be liable for errors in the invoices issued or for differences in payment due to possible errors.

Article 4. Duration

The Contract (Terms) enters into force on the date of acceptance by the Customer / Beneficiary at the time of launching the order / request on the website and is valid for an indefinite period until a termination occurs.

Article 5. Rights and obligations of the Client

The client has the obligation:

  1. To pay the Price of the Services / Products; without successful completion of the payment of the Price will not benefit from Services / Products;
  2. Provide accurate data on age, identity, education data, etc .;
  3. Strictly maintain the confidentiality of the personal data of the Counsellors;
  4. Not to record audio / video meetings / meetings / conversations without the written consent of EDMUNDO;
  5. Not to display / publish / transmit in any form the discussions and / or the content of the meetings / conversations from counselling.

Article 6. Rights and obligations of EDMUNDO

Privacy

To ensure the confidentiality of all information made available to it through the Website. Also, EDMUNDO is not responsible for the security of communications and for the integrity of the information that transits the Internet.

EDMUNDO will not be liable for the following: (a) software errors, network outages, alteration and / or de-securing of information that transits systems other than EDMUNDO or due to the network outage of any other third party; (b) fraudulent use of the Website by third parties.

Website Availability

EDMUNDO may decide at any time to suspend the supply, modify or discontinue the supply of the Services / Products with immediate effect and without prior notice, for the purpose of carrying out repairs or maintenance work or for the purpose of improving performance or for any other reason. In case of abusive or unauthorized use, EDMUNDO reserves the right to limit, suspend or cancel without notice the access of the Customer / Beneficiary to the Services / Products. EDMUNDO has the obligation to take measures to keep the Website functional and to resolve errors in its operation. EDMUNDO has the obligation to respond to any requests or problems of a technical nature reported by the Customer / Beneficiary. EDMUNDO reserves the right to optimize the Website whenever it deems it necessary.

Article 7. Obligations of the Parties regarding the protection of personal data

EDMUNDO undertakes to process the personal data collected from the Client and / or the Beneficiary in strict compliance with the legal provisions regarding the processing of personal data and their free movement. Pursuant to art. 5 of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation), EDMUNDO, in as a personal data controller, undertakes to process the data collected in good faith, in accordance with the legal provisions in force and in compliance with the processing principles established by the Regulation:

  •   Legally, fairly and transparently to the data subject;
  •   For specific, explicit purposes and without further processing in a manner incompatible with those purposes; further processing for statistical purposes is not considered incompatible with the original purposes;
  •   Adequately relevant and limited to what is necessary in relation to the purposes for which they are processed;
  •   Accurate and, if necessary, updated; EDMUNDO will take all necessary measures to ensure that inaccurate personal data, having regard to the purposes for which they are processed, are deleted or rectified without delay;
  •   Kept in a form which permits identification of data subjects for a period not exceeding the period necessary for the purposes for which the data are processed; personal data may be stored for longer periods insofar as they will be processed exclusively for statistical purposes, subject to the implementation of the appropriate technical and organizational measures provided for in the Regulation in order to guarantee the rights and freedoms of the data subject;
  •   In a way that ensures adequate security of personal data, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage, by taking appropriate technical or organizational measures.

Article 8. Contractual liability

Major power

The parties shall not be liable for the non-performance or improper performance, in whole or in part, of any of their contractual obligations if the performance of that obligation has been prevented as a result of an unforeseeable and unavoidable event beyond the control of the Party thet invokes Force Majeure. The parties agree that events such as war, revolution, embargo, severe terrorist attack, flood, fire, serious computer attacks or serious malfunctions in the operation of the internet, strike and illegal termination of work, the issuance by a competent authority of an order or any binding act that prevents the activity of the Parties are considered force majeure events, without being limited to them. In order to be released from liability, the Party invoking the force majeure event is obliged to notify the other Party in writing of its occurrence, within 24 (twenty-four) hours of its occurrence, when circumstances allow, or of the cessation of this event, if the Party has been prevented from making the notification, and shall act by all means at its disposal to limit the consequences.

Limitation of liability

Under no circumstances, regardless of the circumstances invoked, EDMUNDO will not be liable to the Customer, in connection with the obligations provided in its charge, for any damages or losses, direct or indirect, suffered by the Customer as a result of execution or non-execution by EDMUNDO of its contractual obligations, for any amount in addition to the amounts actually paid by the Buyer to EDMUNDO as a contractual price.

Article 9. Intellectual property rights

We are the authorized owner or licensee of all intellectual property rights on our website (www.edmun.do) and for any material published on it, including, without limitation, text, video, audio, graphics, logos, and images. These works are protected by copyright, trademarks and other laws on intellectual property rights in Romania. All these rights are expressly reserved.

We grant users of this site a non-exclusive, limited and revocable license to view, print and distribute the materials contained on this site and / or any part thereof, in accordance with the following conditions:

  •   You may print a copy, and download excerpts, from any page(s) on our site but only for personal reference.
  •   You are not authorized to modify any text on any medium (paper or digital) of the materials you have printed or downloaded in any way, and you must not use illustrations, photographs, video or audio sequences, or any graphics other than any accompanying text.
  •   Our status (and that of any identified contributor) as authors of materials on our site must always be recognized. You must not delete any copyright notices from any printed or downloaded material.
  •   You may not license or resell materials downloaded, printed, or accessed from our site. You are permitted to use such materials for personal and non-commercial purposes. You may not use them for commercial purposes without our prior written consent.

Article 10. Modifications

Our site changes regularly

Our goal is to update the Website regularly and we may change the content at any time. If necessary, we may suspend access to our site or close it indefinitely. We cannot guarantee that all materials on our site are updated at all times.

Modification of the Terms

EDMUNDO reserves the right to change the Terms by publishing the later version on the Website. Completion of the purchase of the Services / Products will be conditioned by reading and accepting the terms by expressing the express agreement in this regard, checking one of the options made available through the Website.

Article 11. Nullities

If a clause in the Terms is declared void, it will be removed and will not affect the other clauses of the Terms. The Parties agree that, once the null clause is removed, it will be replaced by the Parties with another clause, in accordance with the spirit of the Terms.

Article 12. Final provisions

The Client declares and guarantees that he has full capacity and authority to approve and accept these Terms.

Get in touch with an EDMUNDO counsellor

We encourage you to contact us to find out more information about your opportunities to study abroad. We try to answer every request for information in maximum 2 working days. For meetings we kindly ask you to schedule an appointment by using the contact form or by calling us to ensure that one of our counsellors will be available at the time of your visit.